• Slider Public Health
    Slider Public Health mobile
    The comprehensive solution for the public sector
    In times of massive data transactions to be handled with limited financial resources, MedLink™ Public Care is the right sized and efficient solution to manage the full cycle of patient care.
  • Slider Spitex
    Slider Spitex mobile
    The right solution for small private companies
    Designed for organisations from ten to several hundred employees, MedLink™ Spitex simplifies work processes of private care providers thus giving resources more time for effective care.
  • Slide Company
    Slide Company
    Delivering tomorrow’s care today!
    In fast-moving times, care professionals need to align their organisations and skills to a growing demand, especially in the outpatient management sector.
  • Slider Patient Relationship Management
    Slider Patient Relationship Management mobile
    The right solution for leading private companies
    With constantly increasing clients, planning and process implementation are two major challenges. With MedLink™ PRM, you enable all staff members to keep a simple and efficient track of all data, anywhere and anytime.
  • Slider Platform
    Slider Platform mobile
    Access anywhere and anytime!
    The software is provided in a Software as a Service (SaaS) mode with no need to install anything on your devices as access is granted through the internet.
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    Medical Link Services
    Unternehmen Zitate desktop
    Unternehmen Zitate mobile
    Medical Link Services
    Solutions that make your life easier

    Your partner for integrated IT solutions for medico-social organisations.

    We have been developing software for the outpatient care sector at several locations in Switzerland since 2005. Our aim is to simplify work processes and improve patient care.
    With the help of our system solution MedLink™, professional care-givers in direct contact with patients are able to significantly increase the effectiveness of their work processes. 

    Learn more about the benefits of MedLink™.

    Overview
    Medical Link Services - Overview
    Company History

    Born in 2005, from the alliance between a doctor specialized in Public Health and a computer and organization expert, Medical Link Services (MLS) is dedicated to developing solutions for ambulatory health professionals allowing to collect and exchange information with the aim to improve service to patients.

    Technological innovation, which has always been in its DNA, allows MLS to be the only Swiss provider of SaaS full web solutions for the medical and social sector, that is to say fully operable over the Internet without requiring installation of software on the user's terminal.

    MLS teams are listening to their customers to improve the solutions, making them more easily operable by all users, whether on the move or in support of operational teams.

    Vision
    Medical Link Services - Vision
    Creation of business value through innovation is the aim of our company

    Our mission is to achieve organizational efficiency through the use of open, mobile and secure information systems.

    Our vision is to be a key player in the market of SaaS mobile information systems.

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    Benefits
    The optimum solution for the outpatient care sector
    MedLink™ Spitex - Benefits

    The MedLink™ Spitex platform is a software for the general home-care sector, it represents the base of the programme.

    Spitex Vorteil: Teamwork
    Teamwork
    MedLink™ Spitex – Benefits
    Teamwork
    MedLink™ Spitex - Benefits
    Teamwork

    Team spirit and the feeling of solidarity are enhanced by the exchange of electronically created notices and messages. Increased transparency in the overall caregiving process underlines the importance and indispensability of each individual team member and raises the level of satisfaction within the team.

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    Spitex Vorteil: Electronic documentation
    Electronic documentation
    MedLink™ Spitex – Benefits
    Electronic documentation
    MedLink™ Spitex - Benefits
    Electronic documentation

    All care provision and caregiving processes, from analysis to performance of the service, are documented comprehensively and seamlessly. Written documents and photos are easy to integrate in the electronic records, ensuring a good general overview of every case and guaranteeing full concentration on the core elements of home caregiving. 

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    Mobile access to all systems
    Mobile access to all systems
    MedLink™ Spitex – Benefits
    Mobile access to all systems
    MedLink™ Spitex - Benefits
    Mobile access to all systems

    Caregivers have mobile access to all the patient information they need for their visit. They can use any available device with internet access to continuously register the services provided, parameters recorded and their work and travel times, enabling the recorded information to be constantly updated in real time. 

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    implementation
    Trouble-free implementation of the system solution
    MedLink™ Spitex – Benefits
    Trouble-free implementation of the system solution
    MedLink™ Spitex - Benefits
    Trouble-free implementation of the system solution

    MLS guarantees the implementation of MedLink™ Spitex and training of your staff within a short period of time. We also supervise the introductory phase to guarantee you a trouble-free transition period.

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    Optimised shift planning
    Optimised shift planning
    MedLink™ Spitex – Benefits
    Optimised shift planning
    MedLink™ Spitex - Benefits
    Optimised shift planning

    The system shows an overview of all available manpower resources ease shift management. Any planned absences of clients are taken into account automatically, and changes to the visit schedule can be communicated to staff by text message through the system. 

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    saas
    Software as a Service (SaaS)
    MedLink™ Spitex – Benefits
    Software as a Service (SaaS)
    MedLink™ Spitex - Benefits
    Software as a Service (SaaS)

    The SaaS model means that costs for system purchasing and running are minimal. MLS takes care of IT administration for you, and there are no additional costs for maintenance or system management and updates. 

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    Security
    Highest security standards
    MedLink™ Spitex – Benefits
    Highest security standards
    MedLink™ Spitex - Benefits
    Highest security standards

    MLS, as a software provider, is subject to strict regular auditing to ensure consistent application of the official code of practice for patient data security.

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    Increased care quality
    Increased care quality
    MedLink™ Spitex – Benefits
    Increased care quality
    MedLink™ Spitex - Benefits
    Increased care quality

    MedLink™ Spitex enables you to perform your administrative tasks more effectively, so you can channel your time and effort into patient care. Individual tasks are clearly assigned, so the employees involved are fully aware of their responsibilities; the cockpit function gives dispatchers an at-a-glance overview of manpower and resources. 

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    Cross-disciplinary networking
    Cross-disciplinary networking
    MedLink™ Spitex – Benefits
    Cross-disciplinary networking
    MedLink™ Spitex - Benefits
    Cross-disciplinary networking

    MedLink™ Spitex allows the exchange of data with defined user groups such as doctors, hospitals, care homes, insurance companies, pharmacies, patients, relatives etc. This represents an important step in preparation for future developments. 

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    How it works
    Modular structure allows individual customised use
    MedLink™ Spitex – How it works

    The modular structure of MedLink™ enables organisations to take their individual needs into account, or phase in the various modules as and when required. In this way, users do not have to cope with too many “new” aspects at once.

    The MedLink™ software solution consists of 4 modules sub-divided into 20 different functions. All modules and functions depict the entire care provision process from reception to invoicing, including the organisation and coordination of services provided.

    Modul 1: Zentrale Datenverwaltung
    Basicmodule
    Basic module Visits
    Basic module Visits
    Basicmodule - Visits
    Centralised registration and administration tool

    Master data management for completeness and accuracy checks of client files and as a central data administration interface.

    Reception for recording and processing telephone and written enquiries from clients, relatives or healthcare professionals.  

    Admission as the starting point for care provision. An administrative file is created and checked for duplicates, and the responsible individuals or teams are defined. All paperwork is digitised and assigned to the file.

    Clinical file for the exchange of information between the attending physician and caregivers. Clinical data is recorded and updated in real time, as are clinical notices and messages that are accessible for all involved parties. Geolocation facility displays current location and route to client visits.

    Notices and messages are documented electronically and available for access by all involved parties.

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    Modul 2: Abrechnung der erbrachten Leistung
    Module 2
    Administration
    Modul 2: Administration
    Module 2 - Administration
    Administration of care organisation

    Mandates define who funds the services provided. Mandates are created automatically depending on type of care (applications for nursing care or home help).

    Timesheets management allows recording of activities to be invoiced.

    The invoicing module allows invoice generation and credit notes management.

    A standard interface allows export of financial data to an accounting system.

    A standard interface exports timesheet data into a Payroll system.

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    Module 3: Zentrale Organisation
    Module 3
    Organisation
    Module 3 - Organisation
    Module 3 - Organisation
    Centralised organisation and definition of services provided

    Needs assessment for triggering of real-time alerts. MedLink™ is RAI HomeCare-certified and the function is accessible on mobile devices.

    Care diagnosis for documentation of diagnoses and corresponding therapeutic changes on the basis of RAI HC needs assessment results – accessible at all times.

    Planning of services in “web shop” format. The services to be provided (aid or care) are selected from a reference catalogue for Switzerland (ASSASD-Spitex Association) and frequency and start/finish dates defined before update of the work schedule (accessible on mobile devices at all times).

    Medical prescriptions can be generated automatically in accordance with the reference services contained in the work schedule. The current status of forms can be ascertained instantly.

    Prescriptions for complete documentation of the work schedule. If medication is changed, the schedule can be updated immediately and viewed in digitised form at any time.

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    Module 4: Ressourcen- und Einsatzplanung
    Module 4
    Planning
    Module 4 - Planning
    Module 4 - Planning
    Planning and deployment of resources

    Scheduling of working hours, visits and caregiver resources. Work scheduling and visit scheduling are linked, so that the available resources are visible when arranging the work schedule and the employee’s planned visits can also be viewed.

    Client absences shows planned client absences such as hospital stays or personal arrangements (e.g. hairdresser’s appointment Monday morning) to enable optimum management of absence periods for caregiving staff. 

    Duty roster scheduling for a unique, cross-functional overview of all scheduled visits for the team. The duration of the visit is calculated automatically on the basis of the services that are due to be provided. Changes to visits are communicated to caregivers via text message. Real-time confirmation of visits made means that the overview of all visits can be constantly updated.

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    Procedure
    MedLink™ Spitex - Procedure
    Trouble-free implementation and integration of MedLink™ software
    Spitex Prozessablauf
    Spitex Prozessablauf
    Contact
    MedLink Spitex - Contact
    We look forward to hearing from you
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    Subsection MPH
    An information system coordinating multidisciplinary care programs for community medicine
    MedLink™ Public Health – Overview

    The solution serves public organizations active in home care, mobility for disabled patients, specialized care, meal deliveries and coordination of physical and mental disabled patient care.

    MLS also develops dedicated programs for governmental and non governmental organizations for epidemics management as well as specific solutions for „in transition“ migration flow management.

    Public Care
    Public Care is a primary system amongst the health information systems composing the public health cartography. It manages connections and data transmission with any secondary eHealth system.
    Public Health
    Public Care

    Medlink™ Public Health for Governments is an information system managing primary data, namely micro-flows (visits, acts, notes) for clients in the social care market. The solution allows generation of documents related to macro-flows such as Hospital entry, RAI evaluation forms, etc. and to share them at cantonal and federal level within eHealth platforms.

    MedLink™ Public Health is connected with the eHealth platform Vivates™ to publish specific documents and namely shared care plans provided by a public homecare institution in Geneva. 

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    Homecare
    Homecare used by the largest public homecare organizations in Switzerland.
    MedLink Public Health - Homecare
    Homecare

    MedLink™ Public Health for Homecare manages services such as evaluations, exams & treatments, basic care and assistance as well as planning of personnel, document exchange, invoicing and liaison with insurance companies and namely OPAS management.

    The solution covers the tasks of nurses, health auxiliaries, family support personnel, life helpers, meal delivery personnel, social workers, evaluators, referents, planning and administrative staff.

    Within the frame of the integrated health public policy, the solution also allows access to caregivers.

    The solution manages +3,500,000 visits per year for +6,500 employees in Western Switzerland. It achieved administrative work reduction, optimized team efficiency, real time operational management, and significant increase of earnings.

     

    The largest public homecare organizations of Switzerland are located in Western Switzerland and MedLink™ Public Health serves the institutions of the Canton of Vaud, Geneva and Neuchâtel.

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    GOV & NGO
    GOV & NGO is designed to serve governmental and non governmental organizations to assist them in the control of epidemics. Another solution is dedicated to the management of transition situations related to human migration flows.
    GOV & NGO
    GOV & NGO

    MedLink™ Public Health for GOV & NGO’s purpose is to help governmental and non governmental organizations to deploy programs managing epidemics such as Aids, Tuberculosis, Malaria, Ebola, Zika, etc. The objective is to collect data in mobility and to diffuse information in real time allowing central organizations to adjust their strategies and their responses as well as optimizing logistics (e.g. supply management of health centres lacking of medicines).

    The solution also proposes several approaches to manage migration flows in particular to manage transition periods of populations within a determined territory.

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    MedLink PRM SubSection
    PRM

    MedLink™ Patient-Relationship-Management (PRM) is a full-service application with a wide range of features including:

    • Therapeutic program definition, management and moniroting
    • Data collection, distribution and reporting
    • Patient management
    • Mobile workers activities management
    • Secured access to patients, caregivers, providers and relatives
    • Full system traceability

     

    MedLink™ PRM current scope:

    Diabetology, Artificial Nutrition, Patient compliance programs, Monitoring of side effects ...

    Key Facts

    Ensure safety and patient compliance
    Increase the satisfaction of the prescriber
    Improve the efficiency of service teams
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    Subsection: Platform
    Power your business with a SaaS solution!
    MedLink™ Platform

    What is SaaS? – Software as a service (or SaaS) is a way of delivering applications over the Internet – as a service. Instead of installing and maintaining software, you simply access it via the Internet, freeing yourself from complex software and hardware management.

    The Benefits – no hardware or software to buy, install, maintain, or update. You just need an Internet connection. MLS ensures that MedLink™ solutions will be available 24/7/365 with an availability rate of 99.8 %. MLS products are powered with Microsoft Tools (SQL Server, .NET, IIS).

    security
    Be compliant with security rules!

    Deliver business mobility without compromising security – As any service provider handling customer or patient data, you have to deal with national regulations. MLS is offering you to take care of your data, thanks to regular security audits, strong authentication procedures, highly protected data management and standardized safe transport protocols.

    mobile
    Enable your mobile workforce

    Mobility provides a competitive edge for today’s organizations. Now is the time to let people work from anywhere, on any device.

    MLS delivers you a mobile solution that requires no software installation and can still work when you loose your internet connection.

    smiley
    Improve efficiency and worker satisfaction

    How much time do your employees lose today in duplicating data collection or looking for accurate information? MLS solutions are designed to reduce paperwork and enhance information sharing. Employee motivation increases through teamwork and sense of mutual recognition.