Some Spitex companies still regard their information system as a burden or even a burden.
As a result, they choose to invest in unprofessional solutions and are very imaginative in making them work to meet their needs.
This approach results in a puzzle of scattered solutions in which the management of Spitex must be strongly involved to maintain control over the management of its business.
In this configuration, care staff are often involved in planning, resource management, and other administrative tasks for which they have not been trained or engaged and are moving away from their primary objective, the patients.
They use a tool for evaluations, another for the client file, paper forms, unsecured messages to communicate, several tools for billing and the production of cantonal and communal statistics. Moreover, most often his billing is not consistent and Spitex’s relations with insurance companies are deteriorating.
Nonprofessional computing is quickly becoming a major business concern and all staff are involved in laborious and unnecessarily complicated tasks.
The real trouble starts then, when comes a new security directive related to the data protection law, a new version of the RAI or interRAI evaluation tool, the obligation to use an electronic invoicing system with the insurance, safe communication with doctors.
The “puzzle” computer systems no longer meets these constraints at all and it is the entire company that is forced to work well beyond normal hours to meet external requirements instead of properly treating patients. Staff leakage is a natural consequence of such a situation and as this staff is rare in the Swiss market, the real trouble begins.
Medical Link Services offers MedLink’s integrated, compliant, modern solution that does not involve IT management and covers all external constraints. In addition, each employee works according to his / her skills and the tasks that result from it and in no case is he obliged to contribute to other tasks that do not concern him / her.
Whether you are starting your business or already active, we offer an integrated professional solution so you can focus on your business of providing quality services to your patients and managing your business in a healthy way.