The management of a homecare organization is based on a set of processes and workflows that allow staff to provide complete patient care in a simple and structured way.
Initial patient onboarding covers all elements of the patient request and the administrative record. This phase must be able to be carried out quickly, efficiently and simply so that the applicant is immediately reassured on the quality of the welcome and the efficiency of the organization to which it is addressed.
The second step is to organize the necessary interventions for an effective patient management and in accordance with the regulations in force. The evaluation based on the RAI and interRAI tool as of 2019 is conducted followed by the nursing diagnosis and then the benefits are assigned in a structured manner based on a catalog of certified acts accepted by the insurance companies and other financial actors.
Once this step is completed, the planning of the activities is built in a simple and automated way taking into account the skills and all the criteria related to the patient’s situation and geography. MedLink offers a true planning management module that integrates multiple dimensions and allows for an exhaustive planning of all activities without any of them being neglected.
The field caregivers receive all the information they need to make their visits and can at any time on the move as in the office document the patient’s file, send in a completely secure way clinical, logistic and administrative transmissions that are instantly accessible by their colleagues and possibly by members of the primary network of the patient (eg doctor).
At the end of each intervention, various options for the creation of timesheets are offered depending on the internal organization of the homecare company. Thus, the control of time and the quality of the services are controlled, and very precise data is provided for the invoicing.
Billing is then generated at the end of the month with fully accurate data to the different financing actors. An electronic billing module is available to automate the entire billing flow.
Finally, accounting and salaries are transparently and fully integrated within specialized partner applications.
Medlink Spitex is a comprehensive patient record management tool, 100% Web-based and accessible anywhere, anytime.
Today and tomorrow – efficient service performance.
MedLink Start – The entry-level software for SPITEX organizations
MedLink Advanced – This version includes planning, electronic invoicing, interfaces to AbaWeb accounts receivable accounting and human resource management as well as access to third parties in the base network.
MedLink Expert – In addition to the access to third parties in the extended network, this version includes also advance planning, induced services, billing for self-employed persons, and overview pages.
MedLink Spitex ™ provides staff members at any time and anywhere with useful information necessary for effective client care.
Unmatched ergonomics on smartphone, tablet or computer.
One application for all needs – even on the go.
A client file always up to date.
The right information at the right time.
Insurance quote generated in less than one minute.
Integrated, certified, and updated RAI.
The planning module calculates distances, travel and break times.
- Unmatched ergonomics on smartphone, tablet or computer.
- One application for all needs – even on the go.
- A client file always up to date.
- The right information at the right time.
- Health Care Benefits Ordinance generated in less than 1 minute.
- Integrated, certified, and updated RAI.
- The planning module calculates distances, travel and break times.
- Electronic invoicing.
- Management dashboards.
The software provides all essential context-related information needed by each staff member to perform his/her tasks.
Technology that ties people.
Correct and relevant information that can be accessed anytime even on the go empowers staff members and fosters the quality of client services.
“Thanks to the live information sharing, I feel confident when I arrive at my client’s.”
“My client appreciates my accuracy.”
“I do not need to go back to the office for updating my records.”
RAI, RAI-Home-Care Switzerland and InterRAI
MLS provides interRAI instruments according to the schedule established by Spitex Verband https://www.spitex.ch/Monde-ASD/Assurance-de-quality/Instruments-interRAI/PgfXx/
RAI-Home-Care Switzerland will be replaced by interRAI HC Switzerland in 2019 followed by interRAI Community Mental Health. Other instruments are planned later and MLS will always be online with these new features for certifying instruments.
The international dimension of these interRAI instruments adapted by Spitex Verband to Switzerland represents a significant advance in the harmonization of methods for assessing the needs of specific population groups.
Since 2013, MLS has been supplying the RAI assessment instruments as part of a certified offer.
« The use of interRAI instruments for needs assessment improves the quality of care in a proven way and guarantees systematic quality promotion that meets the requirements of the Health Insurance Act (LAMal)»