The different actors in the patient’s primary network must have a simple and pragmatic operating mode to ensure quality of services, within in an efficient framework.
Challenge
The primary care network is characterized by the presence of multiple providers and to date remains highly fragmented.
This situation makes it difficult for patients to access health services and for public health policies to be implemented.
It is the responsibility of public health authorities to ensure coordination between the actors in the primary care network in relation to the subsidies granted.
The different actors of the primary network must have a simple and pragmatic mode of operation to ensure quality services in an efficient framework.
They have primary systems for their own management and should also be able to integrate partners in their internal management processes, such as doctors and homecare organizations (Spitex) who validate documents and need to communicate on the patient’s condition.
The patient himself must be integrated into this logic as an actor in his own health.
Solution
MedLink is a platform that structures and coordinates multidisciplinary care and ensures a reliable and secure information exchange between the different actors of the primary network.
It is part of this ecosystem with e-Health software for professionals in the fields of hospital care, home care, home hospital, palliative care and transportation of disabled people.
MedLink also integrates open specialized primary systems that meet the needs of all the actors of the primary network (interRAI evaluations, prescriptions…).
The patient accesses his medical record, health actors exchange structured data, the information is useful and reliable.
Approach
Implementation of a health platform to facilitate the coordination and communication between the various players, both internally and with partners in the healthcare network.
This management solution is 100% Web-based, allowing real-time data entry and information exchange with all relevant staff and partners.
Patient records, management, planning, time management and billing are integrated and the exchange between actors is structured, secure and compliant.
In a constellation of primary systems, specialized primary systems and secondary systems such as the Electronic Patient Record (EPR), the keystone of the confederation’s eHealth program, partners manage their internal processes and exchange relevant information at all times in a structured manner.
