About Medical Link Services
The field of public health in cities, of which one of the most salient examples is home care, is characterized by the imperative need for coordination between the various actors involved in the care services to patients/clients.
Millions of interventions are managed on a daily basis in Switzerland in a context where each canton has its own particularities and, on the other hand, which is globally highly standardized. Dozens of different professionals need to coordinated during care, and communication between the interveners, the partners and the client is a crucial element for an effective care.
The specialization of care providers, particularly in the medico-social field, involves an increasing number of actors, a trend that further increases the importance of the coordination role.
Medical Link Services (MLS), one of the leading eHealth software publishers in Switzerland, has been active in the field of public health since 2005 through a secure and certified web platform.
This platform, which is used daily by 10’000 healthcare profesionnals throughout Switzerland, coordinates care givers in the home care area, enables patient compliance programs and is also use for transportation professionals of disabled persons.
MLS, whose MedLink platform manages 10 million interventions for patients living at home in 18 cantons each year, helps coordinate nearly 30 professions: referent, nurse, social worker, care assistant, family assistant, stomatology nurse, diabetology nurse, psychiatric nurse, palliative care nurse, occupational therapist, chiropodist, dietician, meal delivery, drivers (for people with a disability), caregivers and also call center workers, planners, managers, administrative assistant, doctors …
Thanks to its expertise and its unique technology in Switzerland, is MLS a credible partner to help implement an efficient coordination solution in the medico-social field . The MedLink health platform integrates into the healthcare network and contributes to the interoperability between the different actors of public health.
Respecting your visiting hours, a guarantee of quality
Clients particularly appreciate the fact that their caregivers come at the scheduled times. This is an important criterion for choosing to entrust their health to an HCO.
ASD Switzerland, Finance Manual
This new feature allows all our clients to be in compliance with the new version of the Finance Manual which has an impact on both the accounting and performance management of each organization.
Distribution of complex cases, be fair to your staff
An unequal distribution of heavy or complex cases can generate tensions between employees. These situations can lead to staff demotivation and even resignations.
A trusted relationship for peaceful clients
In addition to providing quality care and efficient visits, HCOs are committed to ensuring that their clients feel valued and reassured. Complete and daily attention to clients through small tokens of care ensures their peace of mind.
The participation of the patient and his relatives in the care process
The involvement of clients and their families in the care process is essential for serene and quality care. Their participation allows a better understanding of the treatment and stimulates the motivation of clients to monitor their health.
Transfer of responsibility in healthcare
Clinical transition is recognized as a major priority for WHO to ensure continuity and quality of care for patients.
Managing new regulations
Political decisions made after votes are taken often lead to new regulations, and Switzerland votes a lot. The health sector is not spared, even less so during a pandemic.
Valorising the caregiver, remedying the shortage
Valuing the profession of caregiver is a very serious way to remedy the shortage in the Swiss care sector. What are we talking about?
Covid-19, how to manage your patients’ anxiety
The fall of 2021 is approaching and all of society is once again under stress. The elderly are still considered a group that needs to be especially protected.
Contributing to the success of home care
Home care is one of the fastest growing areas of healthcare. The projections to 2025 and 2030 are impressive.
When bureaucracy weighs on care
Financing, authorizations, regulations, guidelines, controls. Health care staff are increasingly overwhelmed by administrative tasks. Some report that they spend up to 50% of their time on administrative tasks. How can bureaucracy be reduced to a minimum?
Nonprofits, innovation and collaboration
The societal changes are considerable and many sectors are contributing to them. What are the new rules?
Cloud, Web, App, demystified
We are in 2021 and it is time to demystify these concepts from the IT jargon and to put it in a readable and concrete context for business leaders.
elearning, the solution for homecare
E-learning is growing at the same pace as digitization, and it is indeed a massive phenomenon.
Optimize your planning with BI and AI
Managing peak and avoiding off-peak hours, the real headache for planners and a major business issue for homecare organizations.
Home care and mental health
All home care providers who offer services in the field of mental health emphasize the need for personalization of services, networking and compliance with standards.
Feedback from the Home Care market
What do our clients and prospects say about the home care market in Switzerland, what are their goals and what challenges do they face?
Business Intelligence and Data Analytics
How to leverage data analytics in a tight budgetary context and with constantly changing quality standards?
Creating data is easier than maintaining its quality. The use of specialized data repositories is essential to ensure the quality of information, which has a direct impact on management.
Report activities by simple Start and Stop
Report effortless times directly from your smartphone and allow the company to optimize its organization.
The right Caregiver for the right Client
Both the caregiver and the patient benefit from having a long-lasting, caring relationship that fits their personality and situation.
Home Care and Recruitment
The Covid-19 pandemic has created unprecedented unemployment. In contrast, home care is growing.
Home Care Trends 2021
2021 is considered by many to be a pivotal year in many areas, especially for home care. Here we offer some trends on how the Spitex market, structures and offerings will evolve.
Micro-teams in home care, a win-win situation
Homecare is a field where management innovation is very advanced. The challenges are great, and the answers must be relevant.
Homecare and Covid-19 Vaccination
While the Covid-19 vaccination campaign has begun, many questions remain open. The vaccination campaign presents many challenges for home care organizations.
interRAI Assessments in Switzerland
Since 2020, all healthcare players in Switzerland and around the world have been standardizing their communication and quality management through the use of interRAI assessments.
Homecare Organizations fighting Covid-19
In response to the pandemic, MLS has put in place a specialized tool for home care organizations as of March 2020.
Integrated Software Solution
A few questions arise, how often do you enter the same information in different systems? Why ? What is the error rate in your invoices?
Put an End to Staff Turnover
Staff well-being and stability are key elements for a home care organization. Some organizations face staff dissatisfaction, MLS helps them to find a solution.